BMC announced in DreamForce event that they were offering ServiceDesk on the cloud using Force.com. This is a very good move, I am sure this will help customers to get a ServiceDesk by just signing up. You don't need consultants / experts to install and configure the system. http://www.bmc.com/solutions/ondemand.htmlHere's BMC CEO with Marc Benioff But, Where Is The Product on AppExchange / StandAloneThe demo was good, however I am not able to see the product on SF.com's AppXchange or any links. Can anyone send the link on the real product - no demo stuff. 

BMC Software Leverages Amazon Web Services to Simplify Deployment and Management of Cloud EnvironmentsBMC Press Release I feel that BMC's PR on Cloud Computing needs a little explanation as it has the word cloud computing is often mistaken for SaaS. BMC's parntership with Amazon EC2 will help users to move their Software Installation to the cloud. It is NOT BMC's software moving to the cloud.There's a big difference, let me explain.First, What is Amazon EC2Amazon EC2 is Virtualized Infrastructure as Service. Let's take an example, how will a small business run apps and offer a service? They have to rent / own data centers, they have to buy their own hardware and server software and then hire specialists to manage datacenters. Over time this non-core function takes a lot of resources which is not the core focus of business. Amazon EC2 helps you with an Infrastructure virtualization solution. With EC2,  you can instanly provision any type of server hardware you want and choose the software and within minutues your server is ready. You can even remote control the machine. This helps you rapidly scale up or downsize infrastructure in minutes. All you have to pay is a monthly charge for usage of machine