Mar 09 2009 07:39:19 AM Posted By : Alex
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OGC - The big whale


OGC
[Office of Government of Commerce], the founding organization of ITIL has come up with an evaluation framework for ITIL Tools. The most widely flaunted certification is PinkVerify by PinkElephant and guess Gartner has one too.

So, What's The Big Difference

PinkVerify has questions for vendors to fill in. Based on the answers consultant verify and award PinkVerify stating that the tools has implemented ITIL Good practices. In terms of ITIL V3, it you have to certify for every process to you get 5-process verified certificate kinda thing.

OGC, is based on functionality and documentation. It really means how good the tools is and how easy it is for customers to implement it. They even have medals - yeah. Bronze, Silver and Gold.



 

The official OGC auditing program looks at two areas of compliance -- functionality and product documentation -- when auditing, and it also looks for accurately represented processes and functions. The IT tools standard certifications are awarded in three tiers:

  • If the functionality and documentation pass required criteria, the tools receives a bronze.
  • If, on top of that, upon initial inspection at least three companies have implemented that particular version, a silver level of compliancy is awarded.
  • Finally, gold-level compliancy is given when three or more companies have implemented the tool and those customers have provided evidence in support of it.


ITIL Tool Vendors have already started rushing in.



 Some tools claim to be supposedly aligned to ITIL. Having a standard to audit against and providing consumers with a place to check for this information will make purchase decisions easier," said Sharon Taylor, the chief architect of ITIL v3. Several vendors have already applied for the OGC endorsement

Read the complete article on

ITIL tools standard, endorsed by ITIL creator, seeks to aid buyers




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