The official OGC auditing program looks at two areas of compliance -- functionality and product documentation -- when auditing, and it also looks for accurately represented processes and functions. The IT tools standard certifications are awarded in three tiers:
- If the functionality and documentation pass required criteria, the tools receives a bronze.
- If, on top of that, upon initial inspection at least three companies have implemented that particular version, a silver level of compliancy is awarded.
- Finally, gold-level compliancy is given when three or more companies have implemented the tool and those customers have provided evidence in support of it.
Some tools claim to be supposedly aligned to ITIL. Having a standard to audit against and providing consumers with a place to check for this information will make purchase decisions easier," said Sharon Taylor, the chief architect of ITIL v3. Several vendors have already applied for the OGC endorsement
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