I am doing a
webinar with Evelyn Hubbert, Senior Analyst at Forresterfocusing on how ITIL can be made simple. When I visit customers to help them on ITIL implementation, I see that they have already complicated it by trying to implement ITIL as they they learnt in the ITIL certification. Yes, that is the problem after the ITIL certification everyone takes it as a personal challenge to implement a lot of ITIL processes. Finally it all ends up being complicated and expensive.
Implement ITIL on Can-you-live-without-it-now basis ?
The key is to be minimal and simple. Try implementing the small essentials first, like structured categorization in Incident, Problems and Solutions or an Priority Matrix. When your team starts to see results, roll out the process one by one.
ITIL Webinar Focus
We are trying to answer a basic question of why it ITIL so complicated or sometimes as the IT Skeptic says "ITIL End In Tears" . Get the answers on Why ITIL is Complicated and Time Consuming? How can you make it simple and get ITIL to work for you. Get the scoop of how IT Managers around the world implement ITIL successfully? We'll try to answer some common questions, if you have more shoot it after webinar
- Where should I start?
- ITIL V3 is new, should define a new system or modify existing process?
- What kind of process/ work flow should I start with?
- What are my options on software tools?
- Is Pinkverify certification Important?
ITIL is not complicated, unless you complicate it. Register for the Webinar
If you are new to ITIL, you should try the ITIL Heroes Handbook, it explains ITIL concepts with cartoons with a clear implementation Focus.
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