BMC's Moves To The Cloud with Force.com, A Real Good Move

Dec 01 2009 06:00:05 AM Posted By : Alex
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 BMC announced in DreamForce event that they were offering ServiceDesk on the cloud using Force.com. This is a very good move, I am sure this will help customers to get a ServiceDesk by just signing up. You don't need consultants / experts to install and configure the system. 

http://www.bmc.com/solutions/ondemand.html

Here's BMC CEO with Marc Benioff


But, Where Is The Product on AppExchange / StandAlone

The demo was good, however I am not able to see the product on SF.com's AppXchange or any links. Can anyone send the link on the real product - no demo stuff. 

Posted Under : General
Tags BMC Remedy Force.com Cloud computing BMC Appexchange Service Desk
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AlexOnITIL's goal is simplify ITIL concepts and make it easy for people who don't have the time. Why, because when I started to learn ITIL, the Official ITIL books had an indifferent corporate tone with a lot of jargons and did not engage me. I found it to be complicated and boring and I was not alone.

I believe ITIL needs to talk a simple practical language so that everyone can relate and connect to it. I believe ITIL needs a dress down, and this is my attempt to change the (ITIL) world

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