BMC Software Leverages Amazon Web Services to Simplify Deployment and Management of Cloud EnvironmentsBMC Press Release I feel that BMC's PR on Cloud Computing needs a little explanation as it has the word cloud computing is often mistaken for SaaS. BMC's parntership with Amazon EC2 will help users to move their Software Installation to the cloud. It is NOT BMC's software moving to the cloud.There's a big difference, let me explain.First, What is Amazon EC2Amazon EC2 is Virtualized Infrastructure as Service. Let's take an example, how will a small business run apps and offer a service? They have to rent / own data centers, they have to buy their own hardware and server software and then hire specialists to manage datacenters. Over time this non-core function takes a lot of resources which is not the core focus of business. Amazon EC2 helps you with an Infrastructure virtualization solution. With EC2,  you can instanly provision any type of server hardware you want and choose the software and within minutues your server is ready. You can even remote control the machine. This helps you rapidly scale up or downsize infrastructure in minutes. All you have to pay is a monthly charge for usage of machine

This is a follow-up to the my previous post Saas Fever Catches On With ITIL Tool Vendors. Everyone has it, atleast in PR. I tried to look at a few emerging players, in this post, let look at all the ITSM players on SaasWhat I mean by Saas? Please, providing Hosting Is NOT SAASSaas Apps need to multi-tenant, as a user should be able to sign up, try, and use it over a web browser without having to install or download products. It also means that service upgrade must be taken care of by the vendor. Hosting products or providing a data center where products are hosted and calling it On-demand is not Saas. It's PR hype trying to cash in Saas, It's BS.SaaS ITIL Tools/ VendorsNow that we have clearly defined what's Saas, it becomes really simple as there are a very few!Service-Now : Service-now.comService-now really covers ITSM to a great extent. It's no surprise, as the founders are ex-Peregrine techies. They have built ITIL features in breadth and depth. Service-Now wants to play only the big league, Business Service Management stuff on the product and minimum price tag of $40k shows that they are shooting for the BMC, CA and